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FAQ

  • Where can I get replacement fittings for my blinds?
  • Is It possible to change the direction my blinds open?
  • My blinds are not functioning correctly what should I do?
  • Can I Install / Fit blinds myself?


Where can I get replacement fittings for my blinds?

All of these parts and more can be purchased from our factory.

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Is It possible to change the direction my blinds open?

It Certainly is, here are the options available to you:

Normal Opening

Normal Opening

Center Opening

Center Opening

Center Bunch

Center Bunch

Opposite Bunch

Opposite Bunch

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My blinds are not functioning correctly what should I do?

If your blinds are not functioning correctly here are three things you can do:

  1. Bring the defective part to the front desk at our factory for repair/replacement.
  2. Bring the complete blind to the front desk at our factory for repair/replacement.
  3. Ask us for a Service Call: small jobs will be repaired on-site, while larger jobs will be taken back to our factory for repair.

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Can I Install / Fit blinds myself?

Yes. However, to enjoy the full benefits of our warranty we recommend that our professionally trained staff who have many years of experience do the fittings. That way we can ensure you receive the maximum benefit of your custom-made blinds.

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